AI operating system orchestrates autonomous agents to streamline logistics operations.
San Francisco, California, September 5, 2025
San Francisco-based HappyRobot closed a $44 million Series B led by Base10 Partners to accelerate growth of its AI-native operating system for logistics and supply chains. The funding will support hires in engineering, on-site consulting and sales with hiring focus in San Francisco and Madrid, advance product development, and expand enterprise deployments. HappyRobot’s platform orchestrates autonomous AI workers across phone, email and chat, integrates with TMS, ERP and CRM systems, and serves more than 70 enterprise customers, delivering faster scheduling and multi-fold ROI in carrier operations and sales workflows.
HappyRobot, Inc., a San Francisco startup building an AI operating system for the real economy, announced a $44.0 million Series B round in September 2025. The round was led by Base10 Partners and brings the company’s total venture funding to $62 million. The raise will finance product development, expanded enterprise deployments, and hiring to support global operations.
The Series B was led by Base10 Partners, a venture firm focused on bringing automation to traditional sectors such as logistics and construction. Other investors joining the round include Andreessen Horowitz (which led the company’s $15.6 million Series A in late 2024), Y Combinator, Tokio Marine, WaVe‑X, World Innovation Lab (WiL), Array Ventures, and Samsara Ventures. The company, founded in 2023, is headquartered in San Francisco and operates in the AI automation space with a vertical focus on operations and the supply chain.
HappyRobot builds a software platform that organizes autonomous AI workers—often called AI agents—to perform routine operational tasks. The platform is aimed at cutting down manual coordination and repetitive work in logistics and supply chain environments so human teams can focus on planning, relationships, and exceptions that need judgment.
The platform runs configurable agents that can communicate by phone, email, and chat; read and extract data from documents using OCR; browse websites and perform browser automation; transcribe and generate voice; and pass time‑critical information to human staff. It offers deep integrations with enterprise systems including TMS (transportation management systems), ERP, CRM, and other supply chain and office management software. A so‑called AI builder is included to let operations teams create and deploy agents using a prompt-based workflow, removing the need for heavy developer involvement.
Reported use cases range from rate negotiation, booking and scheduling, and collecting payments to recruiting and shift-filling for front-line workers. Customers use agents to generate operational reports, check worker status, and handle outbound sales interactions. Reported customer impacts include a reduction in time to schedule appointments from more than a week to about 30 minutes measured over roughly ten months. Other reported returns include a potential 19× return on investment from outbound sales agents and over 5× returns for certain carrier sales operations.
The company reports more than 70 enterprise customers, including large logistics and transportation companies such as DHL Group, Ryder System Inc., Werner Enterprises Inc., and Schneider. The platform is positioned for enterprise deployments that must link autonomous agents to existing operational workflows and back‑end systems.
Prior to the Series B, HappyRobot employed approximately 70 people. The new funding is slated to hire top talent in software engineering, add on‑site consultants to support deployments, and expand sales staff. Hiring will focus on San Francisco and Madrid as the company scales global operations. The capital will also be used to advance the company’s AI platform and expand enterprise rollouts.
HappyRobot uses a blend of large language models and agentic AI tuned with industry-specific knowledge to orchestrate supply chain work. The platform supports agents that range from simple monthly report generators to complex agents that manage worker outreach and replacement with minimal human oversight while notifying managers of exceptions and status updates.
The company was co‑founded by Pablo Palafox, who continues in a leadership role as the company grows its product and global footprint.
HappyRobot closed a $44.0 million Series B round in September 2025, bringing total funding to $62 million.
The round was led by Base10 Partners, with participation from investors including Andreessen Horowitz, Y Combinator, Tokio Marine, WaVe‑X, World Innovation Lab, Array Ventures, and Samsara Ventures.
The platform orchestrates autonomous AI agents to perform tasks like scheduling, rate negotiation, payments, recruiting, reporting, and automated outreach. Agents can communicate by phone, email, and chat, and integrate with enterprise systems like TMS, ERP, and CRM.
The company reports more than 70 enterprise customers and had roughly 70 employees before the Series B, with plans to grow the team after the raise.
HappyRobot is headquartered in San Francisco. Hiring plans highlighted San Francisco and Madrid as key locations for new engineering, sales, and consultant roles.
| Feature | Description |
|---|---|
| AI agents / AI workers | Autonomous agents that handle phone, email, chat, document reading, OCR, browser automation, and voice tasks. |
| AI builder | Prompt-based tool for operations teams to create and deploy agents without heavy developer support. |
| Enterprise integrations | Deep links to TMS, ERP, CRM, and other supply chain and office management systems. |
| Deployment model | Configurable from simple report generators to complex, near-autonomous operational agents with exception handling. |
| Measured impact | Reported reductions in scheduling time to ~30 minutes, potential 19× ROI in sales agents, and >5× returns in carrier sales operations. |
| Customer base | 70+ enterprise customers including large logistics and transportation firms. |
For more information, the company maintains a public site and blog with product and funding updates.
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