Austin, Texas, October 5, 2025
News Summary
Two unrelated Austin tech firms, one providing construction software and the other powering a social services platform, emphasize mission and people-first culture to attract and retain talent. HCSS focuses on customer excellence and employee wellbeing through an employee experience team, cultural events and HR practices that treat staff as customers. Findhelp prioritizes accurate program curation and long-term solutions to connect people to social services with dignity, attracting employees driven by impact. Both companies show that clear mission, deliberate internal practices and supportive teams shape hiring, daily work and meaningful outcomes for communities.
HCSS and Findhelp build people-first cultures in Austin as mission drives growth
Two Austin technology companies are shaping fast-growing workplaces around clear missions that center on connecting people to what they need. At the top: Findhelp runs a national platform that helps people access social services such as food, housing, healthcare and financial support. HCSS builds software used by construction companies that deliver critical infrastructure including roads, dams, bridges and airports. Both companies emphasize solving large-scale problems while putting people first, and both report that mission and culture help retain employees as teams grow.
Immediate takeaways
- Findhelp operates a platform to connect people to social services and helps community organizations, governments and businesses manage and coordinate care.
- HCSS develops construction software for firms that build critical infrastructure and stresses an employee-first approach to enable excellent customer service.
- Interviews with professionals at both companies highlight hands-on roles, strong internal support systems, and clear hiring advice framed by mission-driven work.
Why mission matters now
Leaders and staff interviewed said mission is more than marketing language. HCSS lists its stated mission as to help customers achieve excellence through our proven, customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees. HCSS leadership stresses that caring for employees internally enables employees to better care for customers, and the company says it pours genuine care into ensuring the team feels supported, included, heard and valued.
At Findhelp, the stated founding goal is to connect all people in need to the programs that serve them with dignity and ease. The platform maintains a large network of social programs and the company describes keeping that network accurate as central to its work. Findhelp’s curation team adds new programs and updates existing ones so people seeking help can find relevant resources quickly; each added or updated program can directly affect whether someone can access food or other services that day.
What employees say about day-to-day work
HCSS professionals reported joining because they had heard about the company’s award-winning culture and found the culture still true several years later. One HCSS interviewee said the mission is not just words but a lived way of working and supporting each other, and described HR work as especially connected to the mission because at HCSS employees are viewed as customers. That HR role includes launching a new employee experience team this year with the goal of building a culture where everyone feels comfortable being themselves. Many HCSS events begin as employee ideas, and the company listens to staff input to create opportunities for connection and belonging through festivals, wellness activities and cultural celebrations.
Findhelp employees often bring personal reasons for joining and many are united by a desire to power the American social safety net. The Findhelp interviewee said they were drawn to the company to be part of a long-term solution rather than to deliver short-term fixes. The product focus is on maintaining the largest and most engaged network of social programs; the curation team’s work of adding programs and keeping entries accurate is framed as a direct way to improve the quality of connections between seekers and services.
Hiring and culture cues for job seekers
HCSS advice to job seekers is simple: Be yourself. The company looks for candidates who know what they bring and are honest about what they are still learning. HCSS supports employee growth and is not seeking perfect resumes but real people excited to be part of a caring team.
Findhelp’s guidance is to be prepared to do amazing work and be held to a high standard. The company says its work is challenging but extremely rewarding and drives real results across the country. Candidates should bring curiosity, resilience, a willingness to learn quickly, openness to feedback, collaboration, and stay mission-driven. Passion, adaptability and a commitment to excellence are cited as traits that help new hires thrive and connect with dedicated teammates.
Other context from the region
A report described a weeklong factory-wide shutdown at Tesla’s Austin factory that included training events for staffers who did not take time off. The report said an internal session asked staff to reflect on team culture and noted that many employees have felt set back by constant change. The training was described as unusual and included sessions on improving efficiency and environmental health and safety. During the shutdown week, workers could choose between taking paid time off or attending factory events that included cleaning and training.
Local event and business updates in the region included new restaurant openings, a large sports bar debut, a music and barbecue festival date, and multiple community fundraising events. Several lists and local rankings also named top suburbs, rising food brands, and anticipated new dining spots.
Why this matters to the construction sector
HCSS’s software reaches firms that build critical infrastructure. When a software vendor prioritizes employee experience, it can translate to more reliable support for contractors, better field workflows, and ultimately smoother delivery of public projects. For community-facing platforms like Findhelp, a mission-driven curation team improves the chances that people in need locate and access services quickly — an outcome with immediate social impact.
Bottom line
In Austin’s tech scene, mission-driven work at both HCSS and Findhelp is helping attract and keep employees who want their daily work to solve meaningful, large-scale problems. Whether the work is building software used on construction sites or curating a network of social programs, both companies emphasize putting people first and building cultures that support growth, inclusion, and real-world results.
Frequently Asked Questions
What is HCSS’s stated mission?
HCSS’s stated mission is to help customers achieve excellence through our proven, customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees.
What does Findhelp aim to do?
Findhelp was founded to connect all people in need to the programs that serve them with dignity and ease.
How does HCSS describe its approach to employees?
HCSS claims to pour genuine care into ensuring the team feels supported, included, heard and valued.
What hiring advice does HCSS give?
HCSS advice to job seekers: Be yourself.
What hiring advice does Findhelp give?
Findhelp said applicants should be prepared to do amazing work and be held to a high standard and should bring curiosity, resilience, a willingness to learn quickly, openness to feedback, collaboration, and to stay mission-driven.
What did a report describe about the Tesla Austin factory?
A report described a weeklong factory-wide shutdown at Tesla’s Austin factory that included training events for staffers who did not take time off.
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Key features at a glance
| Feature | HCSS | Findhelp |
|---|---|---|
| Core mission | Help customers achieve excellence through our proven, customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees | Connect all people in need to the programs that serve them with dignity and ease |
| Main product | Software for construction companies building critical infrastructure | Platform that enables community organizations, governments and businesses to manage and coordinate care |
| People approach | Pours genuine care into ensuring team feels supported, included, heard and valued; employee experience team launched | Maintains largest and most engaged network of social programs; curation team adds and updates programs |
| Advice to job seekers | Be yourself | Be prepared to do amazing work and be held to a high standard; bring curiosity, resilience, a willingness to learn quickly, openness to feedback, collaboration, and to stay mission-driven |
| Impact | Supports construction work on roads, dams, bridges and airports through software and service | Directly helps seekers connect with resources that meet their needs |
Responses in this piece have been edited for length and clarity. Images in the piece are provided by Shutterstock or listed companies.
Deeper Dive: News & Info About This Topic
Additional Resources
- Built In Austin: Two Austin tech companies put people first
- Wikipedia: Company culture
- CultureMap Austin: Best company culture (popular stories)
- Google Search: best company culture Austin
- AOL: Austin companies with best corporate culture
- Google Scholar: employee experience
- CultureMap Austin: Forbes best employers in Austin
- Encyclopedia Britannica: Austin, Texas
- MSN: Austin companies with the best corporate culture
- Google News: Austin companies best corporate culture
Author: Construction NY News
NEW YORK STAFF WRITER The NEW YORK STAFF WRITER represents the experienced team at constructionnynews.com, your go-to source for actionable local news and information in New York and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as the New York Build Expo, infrastructure breakthroughs, and cutting-edge construction technology showcases. Our coverage extends to key organizations like the Associated General Contractors of New York State and the Building Trades Employers' Association, plus leading businesses in construction and real estate that power the local economy such as Turner Construction Company and CMiC Global. As part of the broader network, including constructioncanews.com, constructiontxnews.com, and constructionflnews.com, we provide comprehensive, credible insights into the dynamic construction landscape across multiple states.
