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Construction firms gain edge using ERP for project controls and crew management

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Construction crew and office staff viewing ERP dashboards on tablets and laptops at an active jobsite with cranes in the background

United States, August 28, 2025

News Summary

New industry studies find construction firms using enterprise resource planning (ERP) software outperform peers relying on spreadsheets or standalone tools. ERP users report stronger data-driven decision-making, tighter project controls and improved crew time management. Key findings include significantly higher satisfaction and effectiveness scores for general contractors and specialty trade contractors, greater integration of external data for real-time insights, and cloud deployments lowering barriers for smaller firms. The research highlights common adoption barriers — integration complexity, training and culture — and recommends phased rollouts, sustained training and executive commitment to realize measurable operational gains.

Construction firms using ERP outperform peers, new studies show

New research from two industry studies finds that construction firms using enterprise resource planning (ERP) software are pulling ahead of peers on key measures such as project controls, crew time management and data-driven decision-making. General contractors using ERP are more than twice as likely to describe their organizations as highly data-driven compared with general contractors not using ERP. Among specialty trade contractors, 71% of ERP users report effective crew time management versus 43% of those relying on alternative tools.

Top-line findings

The studies — complementary reports focused separately on general contractors and specialty trades — show broad satisfaction with ERP systems: roughly 90% of general contractors using ERP report overall satisfaction, while about 80% of trade contractors using ERP report the same. Project controls are a standout advantage: 79% of general contractors using ERP rate their project controls as highly effective, compared with 38% of those using alternative tools.

Experience and integration matter

More than half of general contractor ERP users — 53% — have seven or more years of ERP experience, and firms that have invested in integration and long-term use report the greatest payoff. Advanced users commonly centralize and connect information across accounting, scheduling, procurement and field reporting, and most general contractor ERP users now bring external data into their core systems. In the trades, more than half of contractors integrate external data into ERP for many key functions.

Why ERP is adding value

ERP platforms collect and manage schedule, budget, resource, procurement and other project details in a single place. That reduces wasted time tracking down numbers from multiple spreadsheets and third-party apps, improves real-time communication, and makes it easier to track costs, progress and risks so projects stay closer to budget and schedule. Cloud-based ERP supports remote oversight and lowers the need for heavy in-house IT hardware, while SaaS models make ERP more accessible to small and mid-size firms.

Market context

The global construction ERP software market was valued at about USD 3.7 billion in 2024 and is forecast to grow at roughly 7.7% CAGR from 2025 through 2034. In 2024 the software segment accounted for over 72% of the market, with cloud deployments making up about 62% of market share. The U.S. region held the largest share in 2024, representing more than 86% of that market.

Trends and emerging tech

Adoption of digital tools is accelerating across construction. Technologies cited as transformative include Building Information Modeling (BIM), Internet of Things (IoT) sensors, mobile ERP for field data capture, and artificial intelligence for better forecasting and safety monitoring. These technologies, when integrated with ERP, can provide near-real-time insights on equipment usage, material movement and progress tracking.

Barriers and common pitfalls

Many firms still rely on spreadsheets, manual processes or separate third-party systems. Those approaches limit the ability of ERP to support fully integrated, real-time workflows. Common challenges are the upfront cost and training requirements, resistance to change among staff, integration complexity, and increased cybersecurity needs. Market and consulting guidance suggest phased rollouts, targeted pilot projects, middleware for tricky integrations and strong user training to overcome these barriers.

What successful adopters prioritize

The studies and market advisors point to three practical priorities for getting value from ERP: strong integration capability across systems, focused user training, and clear organizational commitment to treat ERP as the core operating platform. Contractors that centralize data and build workflows around connected ERP functions tend to see the biggest lift in project control, on-site efficiency and data-based decision-making.

Where to read the reports

The two reports — one targeted at general contractors and the other at specialty trade contractors — are available for download from the organization that published the research. They summarize survey results, adoption patterns and practical recommendations for firms considering or deepening ERP use.

FAQ

Q: Who benefits most from using ERP in construction?

A: Firms that need tighter project controls, faster crew coordination and better cost tracking benefit most. The studies show general contractors and many specialty trades gain measurable improvements when ERP is used well.

Q: How big is the construction ERP market?

A: The market was about USD 3.7 billion in 2024 and is projected to grow at roughly 7.7% annually through 2034.

Q: Are cloud ERP systems common?

A: Yes. In 2024, cloud deployments made up around 62% of the construction ERP market, driven by affordability, scalability and remote access benefits.

Q: What are the main obstacles to ERP success?

A: Common obstacles include reliance on spreadsheets, integration complexity, training gaps, upfront costs, resistance to change and cyber risk. Phased rollouts, middleware and strong training are typical solutions.

Q: How should a contractor start with ERP?

A: Start with a small, high-value pilot that integrates key data sources, invest in user training, and secure senior-level commitment to scale the system across the business.

Key features at a glance

Feature What it does Study / Market stat
Project controls Consolidates scheduling, cost and progress tracking for clearer oversight 79% of GC ERP users rate project controls highly effective vs 38% of non-ERP
Crew time management Tracks labor hours, productivity and assignments in real time 71% of trade ERP users report effective crew time management vs 43% using other tools
Data integration Brings external and internal data into one system for faster insights Majority of GC ERP users integrate external data; more than half of trades integrate data for many functions
User satisfaction Overall acceptance and approvals from teams ~90% GC satisfaction, ~80% trade satisfaction
Market growth Projected expansion and vendor activity USD 3.7B in 2024; 7.7% CAGR forecast 2025–2034
Deployment trends Cloud-first adoption, SaaS models for SMEs Cloud held ~62% of market in 2024; software >72% of market

Deeper Dive: News & Info About This Topic

Additional Resources

Construction NY News
Author: Construction NY News

NEW YORK STAFF WRITER The NEW YORK STAFF WRITER represents the experienced team at constructionnynews.com, your go-to source for actionable local news and information in New York and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as the New York Build Expo, infrastructure breakthroughs, and cutting-edge construction technology showcases. Our coverage extends to key organizations like the Associated General Contractors of New York State and the Building Trades Employers' Association, plus leading businesses in construction and real estate that power the local economy such as Turner Construction Company and CMiC Global. As part of the broader network, including constructioncanews.com, constructiontxnews.com, and constructionflnews.com, we provide comprehensive, credible insights into the dynamic construction landscape across multiple states.

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